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Privacy Policy

The Sobha-Hartland-Area-Guide.Ae privacy policy (hereinafter referred to as the "Policy") contains information on how Sobha-Hartland-Area-Guide.Ae processes and protects personal data.

1. Introduction

1.1. This Policy is part of the User Agreement and the License Agreement, as well as other agreements concluded with the User in the process of using the Sobha-Hartland-Area-Guide.Ae website and mobile app.

1.2. This Policy applies to all personal data that Sobha-Hartland-Area-Guide.Ae can request from the User while using the Website and mobile app.

1.3. Sobha-Hartland-Area-Guide.Ae does not control and is not responsible for third-party sites to which the User can follow the links available on the Sobha-Hartland-Area-Guide.Ae website. The websites of third parties may have their own privacy policy and other personal data may be collected or requested from the User.

1.4. For specific services, Sobha-Hartland-Area-Guide.Ae may apply additional terms to supplement this policy.

2.Type of personal information we collect and purposes for processing this information

2.1. The main purpose of processing personal data is to fulfill obligations to the User provided for by the Sobha-Hartland-Area-Guide.Ae License Agreement and other agreements on the use of the services of the Sobha-Hartland-Area-Guide.Ae website and mobile application. More detailed information on the purposes of processing personal data and what personal data we process is given in the CIAN License Agreement and the corresponding agreements with the User.

3. Principles and methods of collecting and processing personal data

3.1. When processing personal data, Sobha-Hartland-Area-Guide.Ae uses the following principles:

3.1.1. ensuring the legality of the purposes and methods of processing personal data;

3.1.2. compliance of the purposes of processing personal data with the purposes predetermined and declared when collecting personal data;

3.1.3. compliance of the volume and nature of the processed personal data, as well as the methods of processing personal data with the purposes of processing personal data;

3.1.4. absence of excessive personal data in relation to the goals stated when collecting personal data;

3.1.5. ensuring the accuracy of the processed personal data;

3.1.6. use of separate databases for incompatible purposes.

3.2. The processing of personal data by Sobha-Hartland-Area-Guide.Ae is carried out both with the use of automation tools and without the use of automation tools.

4. Rules for the processing of personal data

4.1. Personal data is obtained directly from Users when they use the Website and mobile app.

4.2. The collection of personal data is carried out using the Website registered in the UAE.

4.3. In the cases provided for by the processing of personal data on Sobha-Hartland-Area-Guide.Ae, personal data may be transferred to third parties. The transfer of personal data to third parties can be carried out with the consent of the User. More detailed information about third parties to whom personal data may be transferred, as well as the conditions when personal data is transferred to third parties, is given in the License Agreement, Offer Agreements and other agreements that the User accepts when applying for services on the Sobha-Hartland-Area-Guide.Ae Website.

4.4. The processing of personal data is carried out during the term of the License Agreement, another Agreement, the agreement on the use of the services of the Website and mobile application, and the terms established by the legislation of the UAE.

5. Security

5.1. Sobha-Hartland-Area-Guide.Ae takes all the necessary protection measures, including those provided by the legislation of the UAE, aimed at ensuring the confidentiality and security of personal data.

6. Rights of Users in relation to their personal data

6.1. Users have the right to:

6.1.1. request information about their personal data processed on Sobha-Hartland-Area-Guide.Ae, including:

  • confirmation of the fact of personal data processing;
  • legal grounds and purposes of personal data processing;
  • methods applied to process personal data;
  • information about third parties who have access to personal data or to whom personal data may be disclosed on the basis of an agreement with Sobha-Hartland-Area-Guide.Ae or in order to comply with any legal obligation;
  • what personal data is processed and how it is obtained;
  • terms of processing personal data, including the terms of its storage;
  • the procedure for exercising the rights of the subject of personal data provided for by law;
  • other information provided by law;

6.1.2. request the processed personal data;

6.1.3. demand clarification of personal data if it is incomplete, outdated or inaccurate;

6.1.4. demand blocking of personal data if it is incomplete, outdated or inaccurate, or its processing by Sobha-Hartland-Area-Guide.Ae is unlawful;

6.1.5. demand to delete the personal data if it has been illegally obtained, or is not required for the stated purpose of processing, or, in case of withdrawal of consent to the processing of personal data.

6.1.6. demand that Sobha-Hartland-Area-Guide.Ae notifies all persons who were previously provided with incorrect or incomplete personal data about all exceptions, corrections or additions made to the data;

6.1.7. to appeal to the authorized body for the protection of the rights of subjects of personal data or in court against the illegal actions or inaction of Sobha-Hartland-Area-Guide.Ae in the processing and protection of their personal data.

7. Correction and deletion of personal data

7.1. Correction of personal data is carried out by the User independently using the Website and mobile app.

7.2. Personal data processed by Sobha-Hartland-Area-Guide.Ae is subject to deletion in the following cases:

7.2.1. upon achievement of the goals of its processing or in case there is no need anymore to achieve them within a period not more than thirty days from the moment the purpose of the processing of personal data is achieved, unless other terms are provided by the contract, the party to which, the beneficiary or the guarantor, according to which the subject of personal data is, by another agreement between Sobha-Hartland-Area-Guide.Ae and the subject of personal data;

7.2.2. in case of detection of illegal processing of personal data by Sobha-Hartland-Area-Guide.Ae within a period not exceeding ten working days from the date of detection of illegal processing of personal data;

7.2.3. in the event that the subject of personal data withdraws consent to the processing of their personal data, if the storage of personal data is no longer required for the purposes of processing personal data, within a period not exceeding thirty days from the date of receipt of the said revocation, unless otherwise provided by the contract, the party to which, the beneficiary or the guarantor, according to which the subject of personal data is, by another agreement between Sobha-Hartland-Area-Guide.Ae and the subject of personal data;

7.3. Consent to the processing of personal data can be withdrawn by the User at any time. To withdraw the consent, the User must send an appropriate enquiry.

7.4. Withdrawal of the User's consent to the processing of personal data sometimes cannot be the basis for termination of processing due to legal requirements and other obligations and factors.

7.5. In the case of using services on the Sobha-Hartland-Area-Guide.Ae Website that contain Google API (for example, YouTube API Services), the User's data is also processed in accordance with https://www.youtube.com/t/terms and https://policies.google.com/privacy.